Refund policy

try your jewels and let us know if you would like an exchange or refund with 14 days of receiving. your refund/exchange will be processed after it has arrived back to us and it has passed inspection. 

we only accept returns if:

• the item is in its original condition and packaging.
• exchange/return is lodged within 14 days of receiving the product.

we only accept exchanges if:

• the item is in its original condition and packaging.
• exchange/return is lodged within 14 days of receiving the product.

faulty items 

please contact us within 5 business days and we will be happy to help. 

sale items

sale items are only eligible for an exchange or credit note.

 

please email info@demotedangels.com.au to lodge a return or exchange.